Privacy Policy

Last Updated: January 23, 2025

1. Introduction

SQL Guroo (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered data analytics platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password
Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
Database Connection Details: Connection strings, credentials (encrypted and stored securely)
Queries and Usage Data: Natural language queries submitted through our platform

2.2 Automatically Collected Information

Usage Data: Frequency of use, features accessed, query types
Technical Data: IP address, browser type, device information
Cookies and Tracking: We use cookies to enhance your experience and analyze usage

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Process payments and manage subscriptions (both monthly and annual subscriptions)
Improve and optimize our AI models and services
Send important service updates and notifications
Respond to customer support requests
Detect and prevent fraud or abuse
Comply with legal obligations

4. Data Storage and Security

4.1 Your Database Data

We do NOT store your actual database content
We only store connection metadata (encrypted)
Query results are processed in real-time and not permanently stored
We access your database only when processing queries

4.2 Security Measures

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Secure credential storage using industry-standard encryption
Regular security audits and updates
Access controls and authentication

We do not sell your personal data. We may share information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our service (e.g., payment processors, hosting providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Third-Party Services

We use the following third-party services:

Payment Processing: Paddle (see their privacy policy for payment data handling)
Analytics: Google Analytics (anonymized usage data)
AI Models: GPT-5.2, Claude Sonnet 4.5, Opus 4.5 (queries processed through their APIs)

7. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Opt-Out: Unsubscribe from marketing communications
Data Portability: Request your data in a portable format

To exercise these rights, contact us at sqlguroo@gmail.com.

8. Cookies and Tracking

We use cookies to:

Remember your preferences
Analyze website traffic and usage
Improve user experience

You can control cookies through your browser settings, but this may affect service functionality.

9. Children’s Privacy

SQL Guroo is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your information:

Account Data: For as long as your account is active
Payment Records: As required by law (typically 7 years)
Query Logs: Anonymized and retained for service improvement (90 days)
After Account Closure: We delete personal data within 30 days, except where retention is required by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

Posting the updated policy on our website
Sending an email to your registered address (for material changes)

Continued use of the service after changes constitutes acceptance of the updated policy.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability

To exercise GDPR rights, contact us at sqlguroo@gmail.com.

14. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (we do not sell personal information)

15. Contact Information

For questions about this Privacy Policy or our data practices, contact:

SQL Guroo
Email: sqlguroo@gmail.com

For data protection inquiries, please include “Privacy Request” in your subject line.

By using SQL Guroo, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.